Last updated: September 5, 2026
Eligible return requests should be raised within 7 days of delivery unless a different product-specific period is stated. Items should generally be unused, complete and returned with original accessories and packaging. Products damaged through misuse, liquid exposure, unauthorized repair or missing serial labels may be ineligible. Wrong, damaged-on-arrival or materially defective items should be reported promptly with order details and supporting photos or video. Approved refunds are processed to the original payment method or agreed alternative after inspection.
Contact
Questions about this policy can be sent to support@claristrade.com.