Last updated: September 5, 2026
Information you provide
We may receive your name, email address, phone number, delivery address, order details, enquiry messages and newsletter subscription information when you submit them through the website.
Technical and usage information
The website and hosting provider may process basic technical information such as IP address, browser type, device information, requested pages, security logs and session data. Essential session cookies are used for functions such as the shopping cart and request security.
How information is used
Information may be used to operate the website, maintain the cart, process and fulfil orders, respond to support requests, prevent abuse, maintain security, send updates you requested and improve site reliability.
Advertising and Google services
Google AdSense is not loaded unless it is enabled in the site configuration. If advertising is enabled, Google and advertising partners may use cookies, device identifiers or similar technologies to deliver and measure ads, subject to applicable law and consent requirements. Depending on region and settings, ads may be personalized or non-personalized. Visitors can learn about and manage Google advertising choices through Google's own privacy and advertising controls.
Cookies and consent
Essential cookies may operate because they are needed for core site functions. Analytics or advertising technologies should be activated only with the notices and consent mechanisms required for the visitor's region. Where Google requires a certified consent management platform, the site owner should configure one through Google Privacy & messaging or another supported provider before serving applicable ads.
Sharing and service providers
We may use hosting, email, payment, delivery, security, analytics or advertising providers where necessary to operate the service. These providers can process information under their own terms and legal obligations. We do not state that personal information is sold as part of Claristrade's ordinary website operation.
Retention and security
Information is retained only as reasonably required for orders, support, legal obligations, fraud prevention and business records. Reasonable safeguards should be used, but no internet service can guarantee absolute security.
Your choices
You can unsubscribe from optional marketing messages, manage browser cookies and contact us regarding privacy questions or requests that apply under your local law. Some information may need to be retained where required for completed transactions or legal obligations.
Contact
Privacy questions can be sent to support@claristrade.com.